Situation: Residence Inn, a renowned hospitality brand, conducted daily meetings known as "Daily Huddles" to ensure smooth operations and team alignment. These meetings had prescribed activities and content. However, the process could have been more convenient, to print out worksheets from a SharePoint site manually SharePoint site. time-consuming and consuming but also led to excessive paper waste and occasional mismanagement of resources.

Task: The goal was to develop a tablet application named "Daily Huddles" to digitize the process, making it more efficient, eco-friendly, and user-friendly. The application aimed to provide easy access to the prescribed activities and content, eliminating the need for physical printouts and ensuring that managers could facilitate meetings seamlessly.

Action:

1. Needs Assessment: Conducted interviews with managers and team members to understand the challenges faced with the printout method and gather requirements for the tablet application.

2. Application Development: Designed and launched the "Daily Huddles" tablet application, ensuring it was intuitive and user-friendly. Integrated the app with the SharePoint site to fetch the required content and activities.

3. Training: Organized workshops for managers to familiarize them with the application, ensuring a smooth transition from the traditional method.

4. Feedback Loop: Implemented a feedback mechanism within the app for users to report any issues or suggest improvements.

5. Updates and Iterations: Based on the feedback received, made necessary updates to enhance the application's functionality and user experience.

Result:

1. Efficiency: Managers reported a 70% reduction in time spent preparing for the Daily Huddles, as they no longer needed to print and organize worksheets.

2. Eco-friendly: The transition to the tablet application led to a significant decrease in paper waste, aligning with the brand's sustainability goals.

3. User Satisfaction: The application received positive feedback, with a user satisfaction score of 4.8 out of 5. Managers appreciated the ease of access to content and the streamlined process.

4. Cost Savings: The brand observed a noticeable reduction in costs associated with paper, ink, and other resources previously used for the printouts.

The "Daily Huddles" tablet application revolutionized how Residence Inn conducted its daily meetings, showcasing the power of digitization in enhancing operational efficiency and sustainability.